Naqiya (Niki) Bhabhrawala

Reception Staff

About Niki

Niki is a dedicated healthcare professional with a strong background in health service management and biotechnology. She has a keen interest in health promotion and marketing, with a solid understanding of the Australian medical system, patient administration, and clinic operations. Niki is skilled in delivering efficient, high-quality service while maintaining strict confidentiality in a fast-paced healthcare environment. She is passionate about providing culturally sensitive care and fostering meaningful engagement in diverse healthcare settings.


Education

  • Master of Health Science (Health Service Management) – Western Sydney University
  • Bachelor of Science (Biotechnology) – Mithibai College, Mumbai University


Work Experience

  • Parramatta Park View Medical Centre – Receptionist / Medical Admin (April 2024 – Current)
    Provides front-desk reception and administrative support in a busy general practice. Works closely with GPs and specialists, managing patient bookings, billing, and medical records while maintaining confidentiality and efficiency.


  • Aurora Medical Centre – Receptionist (November 2023 – Current)
    Handles calls, appointments, billing, and invoicing. Processes workers’ compensation claims, manages import/export of medical records, and supports daily clinic operations including vaccine fridge monitoring.


  • Forum Medical & Skin Centre – Receptionist (October 2023 – April 2024)
    Coordinated patient scheduling, billing, and medical record management. Supported clinic operations and compliance with health and safety procedures.


  • Just Group – Casual Sales Assistant (November 2023 – Current)
    Assisted customers, processed sales transactions, maintained stock, and ensured excellent service and store presentation.


  • AIMS Hospital – Laboratory Intern (April 2022)
    Supported laboratory functions including specimen preparation, sample collection, diagnostic procedures, and data logging. Worked collaboratively with laboratory staff to maintain accuracy and efficiency.


  • Bombay Glass House & Aluminium Centre – Assistant (April 2023 – June 2023)
    Managed cash handling, stock control, and basic office operations using Microsoft Office tools.


  • Indo Enterprise – Assistant (February 2021 – April 2021)
    Handled cash and stock management with reliability and attention to detail. Developed strong organisational and communication skills.