Naqiya Bhabhrawala

Receptionist

About Naqiya

Niki is a dedicated healthcare professional with a strong background in health service management and biotechnology. Keen interest in health promotion and marketing. Skilled with the Australian Medical system, patient administration, clinic management, delivering efficient services with commitment to confidentiality in a fast-paced healthcare environment. Passionate about culturally sensitive approaches and engagement in healthcare settings.


Education

  • Mithibai College (Mumbai University), 2020 - 2023, Bachelors of Science in Biotechnology
  • Western Sydney University, 2023 - 2025, Masters of Health Science (Health Service Management)


Work Experience

  • Parramatta Park View Medical Centre – Receptionist/Medical Admin (April 2024– Current)
  • Detail-oriented professional and admin with experience working with GPs and specialist pediatricians in a busy clinic setting. Skilled in patient scheduling, billing, and records management. Proficient in best practices and the Australian Healthcare system. Committed to confidentiality, compliance and delivering efficient service.
  • Aurora Medical Centre - Receptionist (November 2023 – current)
  • Handled calls, scheduled appointments, greeted patients and managed billings and invoicing. Processed workers' compensation claims, managed import and export of medical records. Assisted in the day-to-day operations of clinics, monitored the vaccine fridge and ensured a smooth run of the clinic.
  • Forum Medical & Skin Centre - Receptionist (October 2023 – April 2024)
  • Handled calls, scheduled appointments, greeted patients and managed billings and invoicing. Processed workers' compensation claims, managed import and export of medical records. Assisted in the day-to-day operations of clinics, monitored the vaccine fridge and ensured a smooth run of the clinic.
  • Just Group - Casual sales assistant (November 2023 – Current)
  • Experienced retail assistant skilled in greeting and serving customers, managing billing and cash register, maintaining store presentation, and handling stock to support the smooth daily operations of the store.
  • AIMS Hospital – Laboratory Intern (April 2022)
  • Completed an internship in a hospital laboratory, assisting with specimen preparation, sample collection, and diagnostic procedures. Accurately logged and tracked samples, prioritised testing, and carefully reviewed results for precision. Collaborated with lab staff on special projects while maintaining efficiency and punctuality. Demonstrated flexibility in a fast-paced environment and ensured high standards of accuracy and professionalism in daily laboratory operations
  • Indo Enterprise (Feb 2021-April 2021)
  • Managed cash, stocks, and performed assigned tasks with attention to detail and accuracy. Demonstrated excellent communication skills, was reliable and punctual.
  • Bombay Glass House & Aluminum Center (April 2023 – June 2023)
  • Took care of cash, managed stocks. Maintaining accurate records and managing cash transactions. Also dealt with operations related to Microsoft office.